UR Medicine Urgent Care – Penfield

I took my sister to the new URMC Urgent Care in Penfield this morning, the place is beautiful. Staff is very courteous, kind and compassionate. Quick to see you and help with the medical concerns...

They are slow for one. The pa I saw tried every scare tactic in the book to try and force me to get a tetanus shot. She didn't care when I told her I can't take Augmentin or amoxicillin. I told...

Took forever but once we got back I knew why. The doctor was very thorough & made sure that he got to the bottom of what was happening & made sure we were comfortable with the answer given....

Complete lack of privacy at check in as you are forced to shout over the plexiglass barrier and the noise of the malfunctioning automatic door. Folks in the waiting room were unmasked and coughing...

Incredibly rude secretary named Stephen. Would NEVER recommend going here. Seen on Saturday, told they would send a prescription in for me, which they did not. Cannot get anyone to speak with me...