
So we were sold these remotes by a professional audio company that installed our home entertainment system. They programmed them and all was well. Flash forward a year later and the cable box...
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Universal Remote Control (URC) is a global leader in smart home automation and control solutions, recognized for its unmatched performance and reliability. With over 100 million remote controls sold in the past decade, URC continues to innovate within the industry, offering a wide range of residential and commercial solutions.
The company provides various products, including Total Control user interfaces, processors, and distributed audio systems, all designed to enhance the user experience. URC also emphasizes the importance of certified installers to ensure optimal integration and performance of its technologies.
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So we were sold these remotes by a professional audio company that installed our home entertainment system. They programmed them and all was well. Flash forward a year later and the cable box...
Remote was never programmed correctly to begin with. Needed service after sale because of adding a new TV. Nonexistent! I even called URC corporate and spoke with a VP. No help except loving to...
Awful company. Once you spend thousands of dollars on their dumb equipment, you have to spend thousands more to have someone come out and "program" it. There are many other products that are...
Never buy from this place. I sent in two brand new remote because the screen went black. They the charged me to send different remotes because the other remote was discontinue. I waited two...
I would never buy anything from this company based on my own experience and others as well. I bought the Genesis MX-900 remote and, within 6 months, the remote failed. I called customer service...
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