While the employees at this location have usually been helpful, Trustco bank is an absolutely horrible bank, and many of their policies will drive you crazy. They require you to physically come in...
Trustco Bank
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I recently made a deposit in my savings account. The next day I get a call from someone in the investment department trying to offer me opportunities.... i can't believe the teller would share...
Do not be black if you want to be treated fairly by this bank! They think we are stupid, and this can be proven from talking to lower and upper management employees. WOW it is 2025 and they...
The TrustCo downtown Schenectady State St. location is a service disaster. There are never enough tellers to help the customers. Dom is rarely available to help with account issues - he is...
Trustco bank is the absolute worst bank in the Capital Region. Their 'Customer Service' has the lowest standards of any financial institution I have ever encountered. They never return phone calls...


