The Shade Store

Showroom is terrific, selection is comprehensive and Beth was a HUGE help from start all the way through purchase and installation! Needed motorized shades for a double-height studio window, and...

Very poor installation service although the team has been polite and professional it should be noted. This is a big company managing systems and not customers. There are 3 shades and close to $7k...

We have had a terrible experience dealing with the Shade Store on Columbus Avenue and their customer service department. In August 2024 we went to the Shade Store and ordered four living room...

I've written about what a nightmare I had with this place. I've hired another company instead of having them take responsibility for their terrible service and the horrendous quality of their product.

Our experience has been nothing but terrible. The store rep took 3 weeks to finalize our order. The installation appointment was provided 7 weeks out. Then installation is moved and subsequently...