
The customer service is what will keep you in this store. They are wonderfully attentive and understanding of everyone's jewelry needs, asking all the right questions and never being pushy or too...
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The Gem Lab, nestled in the heart of Rochester, NY, is a renowned jewelry store offering a unique blend of expertise and creativity. Founded by Joseph A. Cassarino, a distinguished graduate of the Gemological Association of Great Britain, the store has been a beacon of exceptional craftsmanship since 1958. Initially known for its technical services like gem identification and jewelry repair, The Gem Lab has evolved into a hub for bespoke jewelry creations tailored to each client's story.
Specializing in custom engagement and bridal rings, The Gem Lab prides itself on crafting intricate pieces that symbolize enduring love and commitment. With a team of diamond experts and skilled designers, clients are guided through a seamless process, ensuring meticulous attention to detail and unparalleled quality in every piece. Discover a world of brilliance in their exclusive collection of loose gemstones, each meticulously handpicked for its exceptional beauty and sourced from around the globe.
Located in the historic Sibley Tower Building, The Gem Lab invites you to explore a treasure trove of timeless pieces that not only reflect individual style but also become cherished heirlooms for generations to come. Whether seeking a personalized consultation or browsing their curated collection, The Gem Lab is dedicated to helping you find that perfect piece that speaks to your unique story.
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The customer service is what will keep you in this store. They are wonderfully attentive and understanding of everyone's jewelry needs, asking all the right questions and never being pushy or too...
This is the place to go for beautiful jewelry! My wedding and engagement rings are from here and the quality has stood the test of time. They recently repaired my gold bracelet and it's amazing....
I came to The Gem Lab with an idea, and Paul walked me through a design process to make exactly what I wanted. We looked at trays of gems to find the right color. Then he sent me CAD work ups of...
Am from Rochester, NY, not California, thank you for your excellence, Paul and Staff!
after dealing with a terrible well known jeweler on the east side for many years I was recommended highly to the Gem Lab by family. I needed my rings repaired. staff was very friendly and...
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