Taxi & Limousine Commission Consumer Relations

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40 Rector St Fl 8
New York, NY 10006
+1 (212) 692-8294
http://www.nyc.gov

The Taxi & Limousine Commission Consumer Relations office located in New York NY serves as a vital resource for residents and visitors seeking assistance with taxi and limousine services. This office addresses complaints provides information about regulations and helps users understand their rights and responsibilities in the transportation industry. With a focus on enhancing customer satisfaction the Consumer Relations team is dedicated to ensuring a smooth and safe experience for all travelers in the city.

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Reviews

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3.014 reviews
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Food Belly S.
11/2/2021

I caught a Yellow Cab from my home to the New Jersey airport, a 12 mile trip according to Google Maps. But when I got into the car and told the driver my destination, he immediately assumed I was...

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Joelle G.
9/19/2018

Trash experience. I recently had a driver who was racist towards me. The representative from the TLC who called me said that the driver had to be using profanity for the complaint to be...

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Tina C.
9/2/2010

As a native New Yorker, I've always travel by the notorious MTA subway but flagging a taxi occasionally pending on circumstances. The yellow Medallion taxi is a New York classic icon that is well...

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Seagull R.
9/7/2021

Great improvements in customer service supervisors and stuff are friendly and professional great job thank you

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Emma S.
3/23/2008

I love the TLC! They gave me comeuppance for a very, very bad cabdriver. Last year, I had to go to the hospital due to an injury. When I left, it was rush hour, raining, I was sore, alone, had a...

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