Nita D.
4/14/2021
Came to this store and was greeted by Liz. Absolutely amazing customer service!!!! She helped me with my issue and was absolutely pleasant to speaks with. Very helpful and friendly!
T-Mobile
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(10)
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528 Main St
New Rochelle, NY 10801
T-Mobile in New Rochelle, NY, offers a range of wireless plans, including unlimited options tailored for various customer segments such as seniors, military veterans, and first responders. Their innovative Experience Beyond plan allows customers to switch and receive up to $800 to pay off their current phone, along with incentives for new devices like the iPhone 16.
The company emphasizes its robust network coverage, featuring both 4G and 5G services, complemented by the newly introduced T-Satellite service, which expands connectivity in remote areas. With a commitment to providing a seamless experience through competitive plans and customer benefits, T-Mobile aims to keep its users connected wherever they may be.
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Reviews
2.010 reviewsMaria F.
8/12/2025
where do I start! Dyshaen, you failed me twice after upselling me! you have a sales tactic that only works for your group chat vs the customers experience. i believe that the experience should be...
Barbara A.
11/10/2023
T-Mobile New Rochelle the staff there is phenomenal. I usually dread going into the stores. Any phone stores honestly. Genesis and the young man with the beard that was in there are terrific....
Jacqueline R.
3/12/2022
This store's customer service actually deserves negative stars. The customer service is very poor. The staff demonstrate immature personalities. They need to be in daycare not running a store....
Rebecca P.
11/6/2018
Switching over from Sprint to T-Mobile I have had such a bad experience since and than I come into this store to finance AirPods with my account and am forced to buy an extra accessory to finance...
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