Monica L.
8/27/2019
Came here after stopping by the location in 34th ST/9th AVE, which didn't help at all. I asked them to help me to transfer my plan to pre-paid. Chelsea from T-mobile was the person who helped me...
T-Mobile
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521 8th Ave
New York, NY 10018
Visit T-Mobile New York at 521 8th Ave, NY for the latest in 5G technology. Get exclusive iPhone deals, and discover our wide selection from Samsung and Google. With America's leading network, you'll enjoy the fastest and most reliable 5G coverage. Our store is filled with Mobile Experts dedicated to superior sales assistance and service. Elevate your communication with the best devices and accessories. Call us today at (212) 564-4293.
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Reviews
2.020 reviews
Keith G.
10/17/2025
They locked the doors (close the store) 10-15 minutes early & do not let anyone. So if you're doing a late pick up order or need something quick - this location does not support that for their...
Janela B.
2/14/2024
Had a speedy and high level customer service yesterday for a phone swap. Thank you Shawnae for your patience and good service, highly recommended if anyone needs her service.
Mad Y.
9/28/2023
Wow! I've never dealt with such rude T-Mobile rep in my life. I happily walked into the store and an amicable rep by the name of Doc helped me and then sent me to his coworker sheree for further...
Yaa A.
4/16/2019
Quick and easy screen replacement! However, they could use a slight customer service improvement. I asked a question about replacing a separate accessory that I previously purchased from the store...
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