This is my first time dealing with T-Mobile since they have merged with sprint. I was skeptical because of some of the other reviews but Mo made my experience A1. I was able to upgrade my phone...
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Sales Rep A Visited store today 10/9/24 ask for assistance on iPhone, sales rep A stated to tap screen to get prices on the phone while he sat down on his phone and another device. Unprofessional...

When Sprint merged with T-mobile I got stuck with them. This has got to be one of the locations with the shittiest customer service. I came in yesterday afternoon to get a sim for my phone since...
Horrible customer service tracking. Two years ago I was set up with an account for ACF that later turned out to be ineligible for ACF despite me clearly asking if it was. Initially, they admitted...
I purchased a hot spot from a helpful young woman on 11/20 due to an issue with my Verizon internet service and thought about switching to T-Mobile from that interaction. She didn't try to sell...
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