SunCastle Pools, LLC

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2260 Grand Ave
Baldwin, NY 11510

History

SunCastle Pools gives personalized care to every pool and spa requiring repairs, replacements, cleanup and/or maintenance. SunCastle Pools will transform pool ownership from a burdensome responisibility to terrific, relaxing experience. A fully licensed and insured company, SunCastle Pools will not work with any undocumented laborers. SunCastle Pools performs full background checks on all staff members and hires only trained professionals. Likewise, SunCastle Pools only uses top quality parts and chemicals for every pool and spa project. Because SunCastle Pools genuinely cares about its customers, we would welcome the opportunity to visit your home and discuss your pool options in detail. With an experienced staff that is always friendly and professional, we can guarantee you will enjoy working with SunCastle Pools!

Specialties

We perform weekly/biweekly pool maintenance*, pool service, summerization, winterization, pool checks, pool equipment installation and repairs. Some of our treatments include: marble dusting, power washing, green/cloudy pool treatments,** trash/sludge removal and acid washing. *Services are performed on a weekly/biweekly basis until we receive verbal or written notification to our office. We HIGHLY recommend you call or email the office regarding any changes or cancellation of services. **A green or cloudy pool may take several days to clear up, even with proper treatment. If the pool has turned/not clearing up due to broken or outdated equipment, any repairs/installations done will be charged separately. We recommend your pool system run 24/7 until the pool is clear.

Reviews

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3.06 reviews
Photo of Marc K.
Marc K.
7/29/2012

Super company----- diagnosed my pool problem and did the repair....it was major work.....they know what theyre doing and they care about their work. The owner Chris is a hands on guy who made...

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Nick M.
5/29/2018

Don't waste your time or money. Called to ask if I brought my pump in, could someone take a look at it & ascertain if it could be repaired or would have to be replaced. The woman who answered the...

Jodi W.
7/2/2019

I Completely agree with the other reviews. VERY POOR SERVICE! They don't complete the job when they're scheduled to do it they come back and tell you it's going to be more work. ((Even though...

Adam C.
11/11/2019

When I first installed my pool 6 years ago, I was having trouble finding a company to take me on as a weekly customer. This maybe because it was mid-season. I came across Suncastle Pools online...

Carole R.
5/23/2016

I have used Suncastle Pools since their inception (having worked with Chris before he opened his own company). Their work is impeccable and done correctly. They are courteous, knowledgeable,...

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United StatesNew YorkBaldwinSunCastle Pools, LLC