Val S.
9/2/2025
This new Shake Shack in Penn Station has the option to order at the self-order screens, which I did. But then it says pick a number from the stash of numbers and enter it, and there were none...
Shake Shack - Penn Station
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(11)
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1 Penn Plz
New York, NY 10119
Shake Shack serves elevated versions of American classics using only the best ingredients. It's known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack's purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC's Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.
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Reviews
3.011 reviews
Waylon J.
5/29/2024
Classic Shake Shack. You know what to expect when you go there. This location was really but the line moved really quickly. Service was helpful but confused when there was an issue with payment....
Ivie P.
3/14/2025
Had a bacon cheeseburger to go. Order was done correctly, including NO hot red chili peppers on my burger. Place is spacy, lots of seating options, very clean, friendly staff. One of the best...
Daniel B.
1/26/2025
Don't risk ordering even if you just want one shake and have twenty minutes until your train - even if they're not crowded at all, you won't get it in time. Bizarre food prep process where you can...
Jason B.
6/18/2024
Good service experience here. With 18 minutes to go before my train, I ordered a shack burger in person. Within 12 minutes I had received and eaten it, an impressive turnaround during the later...
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