Dan N.
2/1/2018
My Sentry safe's handle became so loose, that it no longer worked. I thought for sure I would have to get at least a replacement door, or a whole new safe. Not so. I called customer service....
Sentry Group
Permanently closed
(18)
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900 Linden Ave
Rochester, NY 14625
Sentry Group, based in Rochester, NY, specializes in a wide range of safes designed to protect valuables against fire, water, and theft. Their product offerings include fireproof safes, security safes, and portable options, catering to both personal and business needs.
The company is committed to providing peace of mind through innovative security solutions, with a focus on quality and customer satisfaction. SentrySafe is recognized for their best-in-class fireproof and waterproof safes, making them a trusted choice for safeguarding important belongings.
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Reviews
2.018 reviews
Cindy W.
3/5/2013
Their safe RUINED many of my items, I am now told it's not good for money, papers, photos, and most of all guns. WHY else would you need a safe? They tell me -Dampness inside of Sentry®Safes is...
Jack U.
12/30/2020
I bought model SFW123TTC at a local Office Max on 12/29/2020. When I got home, I attempted to set it up per the instructions but couldn't get the door open to set up the safe according to the...
Lynne S.
9/1/2017
I have been on hold for 30 minutes so far just to keep some help opening my new safe. I do not believe that more than one person, if that, is on the help line. I want to tell Costco not to...
Ron K.
6/18/2016
My safe would not open after performing well fo 3 years. I called their support number and listened to recordings for 30 minutes, gave up and faxed them at the fax number at sentrysafe.com. No...
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