Sears Hometown Store

Nice folks. We bought a fridge there that had unforseen problems, the staff and especially Paul the owner went way, way out of their way to make good and make us return customers. These folks...

They had me order a hot water tank two months ago and it would be here in July. After not even calling me 12 days late. I call them to find out they have no date for when it could even be ready....

The owners were very rude to me - especially Michelle Catan. Treated me terribly as a customer, was just rude and disrespectful. I eventually left without even purchasing anything. I do NOT...

We're going to buy washer & dryer , saw no deals , felt owner acted superior & and that overall they treated customers rudely . And we had already bought a new refrigerator and paid almost $1000...

I am so angry at Sears Oneonta right now. We purchased a new washer & dryer last November, along with a service warranty. It stopped heating 2 weeks ago, but I couldn't get service until today....