Came in to get my windshield replaced and can't say enough about the quality of service I received. I was quoted an estimate of 2 hours when I made the appointment over the phone to get it...
Safelite AutoGlass
(26)
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Safelite is a joke. They damaged my bmw while they were putting in my windshield. They jammed my moonroof now it will not open. There was nothing wrong with my moonroof prior to the installation....
No call no show on my appointment, couldn't reach the shop. When the customer service called the shop and technician they stated no one would answer.
My back window was broken - when they went to replace the new one - the technician told me after the fact - that the window shattered fully and fell between my door panel - what a mess, then he...
Impossible to talk to someone. The shop never answers the phone. It goes to a call center, they connect you to the store and they don't answer and the process repeats. Terrible customer service....


