Haven G.
2/9/2025
Jason was a fantastic salesman. He was very helpful and professional. I'd buy from him again. Jordan
RIMOWA
$$$$
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(35)
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535 Madison Ave
New York, NY 10022
Founded in Cologne in 1898, RIMOWA is a global leader in premium luggage. Synonymous with timeless design and superior craftsmanship, RIMOWA creates products at the intersection of innovation, utility and luxury for discerning purposeful travelers. The first to introduce aluminum and polycarbonate suitcases, RIMOWA has always combined heritage and craftsmanship with the rigours of modern technology.
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Reviews
3.535 reviews
Kyle S.
10/9/2025
Rethinking "Luxury" customer service I've been a Rimowa customer for years, and while the luggage itself is exceptional, the company's approach to customization is a failure. If Rimowa wants to...
Elizabeth F.
12/7/2023
Helpful store associate, but I had to ask several times for help. When we walked in, no one greeted us and offered to help, which, as a hardened NYer, didn't super offend me. However, for an...
Loretha R.
5/30/2024
The customer service I received from the team at NY Madison store was superior. Gregory immediately assisted me with my Classic Trunk luggage when I walked into the store I had arrived in NY,...
Jennifer N.
5/11/2023
Tl;dr Just order online. The luxury store experience is not what it should be. I also ended up getting my suitcases the next day after ordering online with regular shipping. I don't have a sales...
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