Dan M.
7/17/2025
One of the Worst Service Experiences I've Ever Had I rarely leave reviews, but feel compelled to in this case. I've been waiting over a month for water jug delivery and have spoken with seven...
Primo Brands Delivery
(28)
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275 Oak Dr
Syosset, NY 11791
Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®.
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Reviews
1.028 reviewsDafna A.
10/17/2025
Primo Water is the worst company to deal with. I have had nothing but aggravation with the delivery guys and customer service, who don't know what they are talking about and lie about their...
Paul S.
10/6/2025
Worst service ever. They never deliver on time, overcharge you (make sure you CHECK your bill) and the customer service is the worst
Anonymous B.
10/22/2025
If I could give -1 I would. cancalled in April over 7 months ago, 9 scheduled pick ups that never happened, different billed amounts ... they have been trying to charge my card fraudulently.. beware
John C.
7/16/2025
Absolutely the worst customer service I've ever dealt with! They send you products that you didn't order and expect you to pay for them! I've called each month for the past 3 months to take care...
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