Plank Road Fireplace

Went in to discuss our apparent custom fireplace that will be difficult to change out and put in a new insert. Guy was up front, said they needed to come out and look which is reasonable, made us...

My relative purchased a gas insert last November and had to pay 50% deposit ($3,500) after numerous calls and lame excuses for delivery no call backs and no insert at this time. Business...

I visited the store to complain about a stovepipe issue which they had installed. The issue was in regard to using duct work for stovepipe, which blew apart and put my house and life in jeopardy....

Fantastic service. I am knowledgeable about gas stoves, but was on my way to having surgery and was unable to make a repair. These folks showed up on time and prepared. The service tech knew...

Called about replacing the glass on a pellet stove I purchased from them. Person on the phone was rude, they had to call the manufacturer to figure out how. No interest in helping resolve the issue.