Lori L.
6/30/2025
I went to the location and spoke to the actual manager. She was friendly and professional and resolved my issue quickly proving excellent customer service!
Planet Fitness
Open
(8)
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1895 Black River Blvd N
Rome, NY 13440
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Reviews
4.58 reviews
Maddy H.
5/26/2024
My dad goes here and he likes it. I need to waist words now so you can stop reading this.
John F.
3/28/2022
I joined PF excepting their terms and after 3 months ( December and February) they took annual dues out twice!! Talked to them repeatedly and all the manager did was tell me lies as to my refund....
Simone D.
5/19/2021
I have been avoiding this gym for years now because I am use to the gyms where heavy lifters and competitors go, so to hear that they had a Lunk alarm along with the no discrimination policy that...
Ronald H.
7/5/2018
What an amazing customer service I experienced today from the staff especially from Travis! You're the man!. He tried and did his best to assist me setting up my membership the fact that I just...
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