
I shopped for tires online and found a reasonably good deal on the Pep Boys website with the ability to schedule the appointment right online. They had open appointments on Sunday - yeah! After...
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I shopped for tires online and found a reasonably good deal on the Pep Boys website with the ability to schedule the appointment right online. They had open appointments on Sunday - yeah! After...
I recently purchased an older used car. I scheduled an appointment for a steering and suspension evaluation and the 120 point inspection. They called me at 9am asking how soon i I could bring the...
Subject: Unacceptable Experience at Pep Boys Henrietta, NY - Store #0166 Dear Pep Boys Customer Service / Management, I am writing to formally express my dissatisfaction with the service I...
Worst experience at an automobile service operation that I have ever had. Last week I met with the General Manager, Paul Gersonia, regarding new tires for my Lexus RX350. After receiving his...
Scheduled an inspection 1130 am. Showed up promptly 15 minutes early. Was told it was not a good idea to wait as it would be a while Why? One mechanic had called in sick. Paid $30 for an...
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