Had a scheduled appointment in July 2023. After I drove 25 minutes to get there I was told that work could not be done. Their computer system was broken down. Went to competition instead. Review: 3
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Went in last week for an oil change, even though it was a Sunday morning and appointments only, the lady got me in. Said I needed an air filter and an inspection so we made an appointment for this...
Inspection with appointment waited one hour and a half. Rude staff. Refused to release vehicle even after I paid them. Lowest . Crappy waiting area. Avoid
Took in my minivan for water pump. Driver door window off track so I put big sign on that window telling mechanic Do Not Touch or Roll down window. Window was open an inch. They IGNORED my Large...
I had a 1pm appointment for oil change. Two hours later,I am still on the waiting room. Very bad scheduling for something that should take 30 minutes. This is my first use of Pep Boys. I am never...


