Bill Z.
8/20/2022
I had several issues getting through my truck rental, but in each case, working with a human being got me past them. I started with the Penske website, which is not as useful as it could be....
Penske Truck Rental
Closed
(5)
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11 Warehouse Row
Albany, NY 12205
Penske Truck Rental provides local moving truck rentals in Albany, NY. Locations available across North America, featuring a wide range of vehicles and moving supplies. You can be confident in your decision to choose Penske because we promise a clean, reliable moving truck that's ready to go at pickup time. And you will get personal help from our professional associates, 24/7 roadside assistance, and flexible reservation and cancellation policies. Visit us in Albany, NY today for all your truck rental and moving supply needs.
Reviews
2.05 reviews
Tim C.
12/7/2022
Ha Ha Ha...I did call the very nice and polite woman below. No, I got no refund, no apology, not a thing. Penkse business model is: Lie to customers about price Keep customers' money...
Devin C.
2/8/2016
Filled the gas... Still got charged for 5 gallons Cleaned out the truck as best I could without a broom when I was told it didn't matter anyway seeing as they had to clean it anyway... Received an...
Rich W.
1/2/2018
NEVER RENT FROM PENSKE!!!! I had a terrible experience with them and their customer service and roadside assistance is terrible. Our truck broke down on the side of the NY thruway. It took over 30...
Laura D.
7/2/2017
Totally fast and smart customer service saved the day! Nathan was able to process a truck rental on a moments notice on a weekend to help my relative move into a new apartment! He quickly helped...
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