Shawnie J.
10/14/2024
Good service but my goodness depending upon the customers needs you can stand on line for up to 45 mins which is annoying.
Optimum
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(9)
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580 Hempstead Tpke
West Hempstead, NY 11552
At Optimum West Hempstead, NY, we are not only a cell phone store but we also provide and service your Internet needs.. With the latest 5G mobile phones running on America’s largest 5G network, you can stay connected with cutting-edge technology. Enjoy in-person support and shop with one of our Retail Specialists. Our high-speed Internet service provides reliable and fast connections for all your online activities. Explore Optimum’s products, plans, and services, and see how Optimum can save you money on your Internet, TV, and Mobile bill. Our excellent customer service will help you find the perfect device and plan to meet your needs. Visit us today at West Hempstead, NY.
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Reviews
1.59 reviews
Amy G.
9/15/2025
First, if you're trying to find parking in the lot, chances are the spots will already be taken, or be blocked by the drive through line for the Starbucks located next door in the same shopping...
Sheryl F.
10/19/2025
Don't walk away from this company ! RUN RuN like hell !! Where do I begin - 3 days of calls - 6 hours a day with at least 30 agents . First they play games on the home - ask you 100 questions...
eddie d.
8/13/2025
Everything outages like right now, service, same shows on different channels at same time, and they are not cheap what's the alternative
Tony C.
5/30/2025
Was promised a gift card for staying with the company for 3 months after losing MSG. They claim they emailed it to me now the promotion is over and I'm out of luck. So good bye Optimum and all the...
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