Thank you Ms. Brianna B. for an exceptional costumer service experience. You went above and beyond your work duties and I thank you for making my day. Management should be proud to have you as...
Optimum
(5)
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The most absurd situation -- after waiting for over three hours this morning and canceling plans for an 8-11 AM technician to service my cable box and router and several other issues that I wanted...
I was so happy to have a location close to home but this place is irritating. The machine to pay your bill is never working. They staff is not knowledge on products and procedures. It's very...
DO NOT SWITCH YOUR CELL SERVICE. It cost me a fortune! 1st, they did not send me the phone model I requested. 2nd, it was hard as He-- to activate...took hours! I did it, and reverted back to...
I had recently switched to Optimum Mobile at a different location, and apparently, there were major issues as I was unable to use my phone a few hours after leaving that location. I went to the...
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