I thought my wife and I would be there all day but instead called on quickly and everything was handled professionally .
Nycers
(8)
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Nycers is a trusted partner of NYC employees for over 100 years, providing pension payment services and retirement resources. They offer a comprehensive range of services, including pension seminars, survivor benefits, domestic relations order translation services, and FAQs. Nycers is committed to accessibility and has created a five-year accessibility plan to address the needs of people with disabilities. They also provide an annual comprehensive financial report to keep members and retirees informed about their financial status.
With a focus on customer service and online accessibility, Nycers allows members to access their pension accounts anytime, anywhere, and on any device through their MyNYCERS platform. They also provide important updates and alerts, such as 1099-R tax forms and new legislation affecting retirement system membership. Nycers is dedicated to serving those who serve the city of New York and is continuously working to improve their services and support for members and retirees.
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Reviews
I wish good luck to anyone who has the misfortune of dealing with NYCERS. The agents there exhibit some of the worst customer service skills imaginable, and their rudeness is off the charts. Save...
I willingly got in without a problem. I decided that the retirement was no use for me, except for the fact that I did not need that money put away right now. Furthermore, I wanted to get out, and...
Although I've only had to deal with NYCERS a few times I have to say that they are the most professional and courteous of the NYC City Agencies. This agency pretty much handles all of the...
One of the most professional & courteous NYC agencies around. Information can be obtained in person, snail mail, call center, & their user friendly website. They welcome all inquiries and will...


