Northtown Automotive Companies

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1135 Millersport Hwy
Buffalo, NY 14226
Since 1969 Northtown Automotive Companies has expanded from a small used car operation in the Northtown's of Buffalo to 12 State-of-the-Art retail operations representing 20 separate franchises including: Toyota, Volkswagen, KIA, Mazda, Chrysler, Jeep, Dodge, Ram, ProMaster, FIAT, Honda, Lexus, Subaru, Hyundai, Genesis, Land Rover, Volvo, Porsche, Jaguar, Mahindra, and Northtown Collision Centre. A commitment was made over the past 6 years to modernize our facilities across our portfolio, designing our facilities with two people in mind: our customers and our associates. Our strategy has paid off ensuring our customers receive the best possible service while simultaneously making sure our Northtown family has the necessary working environment to provide the best in customer service. We are proud of our 800+ associates we like to call "family" as well as our consistent emphasis on creating a family environment from our owners to our front-line employees. Our strength comes from a longstanding commitment to live by the "golden rule" each and every day treating our customers and fellow workers the way we would want to be treated: with respect, fairness, kindness and dignity. We've received numerous accolades including the Buffalo Niagara Business Ethics Award, the Elite of Lexus, Chrysler 5 Star Certification and Time Magazine's Quality Dealer Awards. But perhaps our biggest accomplishments come from playing an active role in our community where we support vital endeavors such as the Kaleida Health Foundation, Millard Fillmore Suburban Hospital, The Northtown Center of Amherst and Children's Hospital of Buffalo Foundation, to name a few.

Reviews

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3.068 reviews
Randy S.
5/15/2025

Excellent service department. Picked up and delivered our car, explained everything and made us feel like we were their most important customer. We have purchased several cars from them, and...

Scott D.
7/9/2025

I'd probably move on from Joe in service if I were you. I brought a vehicle for moisture in the taillight that was covered under warranty. After 4 days of leaving it there in 90 degree heat he...

Brittani S.
8/10/2025

Hi My Name is Brittani I am a Black African American women that's been born in raised in Buffalo New York who was treated poorly when i bought my vehicle from north town Lexus the service...

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Mark F.
6/27/2024

Every time we buy a car (from somewhere else) I enjoy revisiting this review and reaffirming how happy I am to purchase from anywhere BUT Northtown Automotive. In short, the service department...

Cheri D.
9/18/2024

My experience with the service department has been less than stellar. Every issue I had was not be resolved in the first visit. The car was traded in to a different store (Volkswagon) and...

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