I originally booked a room that had two double beds, not realizing this. So then I paid an additional $140 to upgrade to what the website refers to as a "Bronze, Junior Suite" which had a queen...
Erika J.
9/3/2025
(4)
I originally booked a room that had two double beds, not realizing this. So then I paid an additional $140 to upgrade to what the website refers to as a "Bronze, Junior Suite" which had a queen...
Front desk was nice but has no power to do anything. Third party booked me one night but was charged for 3!!! They refused to change the reservation as they have a strict no change no cancel...
They scammed us out of the room we booked. Used a third party to book (booking.com) and clearly showed we reserved a room with two beds, guaranteed. Really needed two beds. Front desk refused to...
If you want to experience a HORRIBLE hotel and customer service, then this is the hotel for you. The front desk staff is the worst I have ever experienced. Rude, not helpful, and crass. They never...
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