So incredibly helpful Perfect customer service Answered all questions to perfection Helped with all forms Window 30 was the best The woman who was at the pulpit = perfection The gentleman...
New York Passport Agency
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Great agents inside (hence the added star), but the line situation to get in the building is complete nonsense. There are two lines. Except none of the guards actually explain this to you (until...
It was a fairly easy process coming to get my passport. I've always heard of family going to Philadelphia or Connecticut, and never knew how easy it was to get an appointment at this Passport...
Terrific experience -- once you get inside. However: the line was MONSTROUS. Poorly managed, atrocious. Had a 10:30 am appt, finally was taken in at 2pm. There is no order. 2 line, 3 lines,...
Everyone was polite, efficient and smiled. They really tried to help the people they were serving. They even gave advice/suggestions. Surprisingly pleasant experience!
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