Roger R.
9/20/2025
thorough explanation on phone from Sam--very helpful. explained various options for several units. but slow follow-up so far.
Neptune Air Conditioning
Closed
(36)
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477 Madison Ave Fl 6 Ste 6948
New York, NY 10022
Neptune Air Conditioning, Inc. in New York offers a range of services including Heating, Ventilation, and Air Conditioning maintenance. Their expertise extends to winter storage solutions and air duct cleaning. The company provides useful HVAC glossary terms and tips for maintenance.
Neptune Air Conditioning, Inc. also offers various products such as Window Units, PTAC Units, and Ductless Split Systems. Their services include Repair, Special Installation, and Maintenance Contracts. With a focus on indoor air quality, they offer Air Duct Cleaning and disposal services for old units.
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Reviews
2.536 reviews
EyesOnNY C.
10/29/2025
Terrible experience. They never answer their phones, only send emails that are poorly written . They took my AC unit for the winter and returned it dirtier than when I gave it to them. They took...
Peter S.
11/12/2024
we used Neptune Oct 22 to install 2 brand new PTAC units. in April 1 started failing and in August the other. we were going to have them picked up and repaired but I had to travel (July 2024)....
Vasili B.
6/7/2023
I have been using Neptune for several years. I bought two units from them which they installed and regularly remove and store for the winter. One of the units was damaged while in their care and,...
Guest G.
7/26/2023
so these units were installed by neptune brand new just last year and I've had so many issues with them. if you call them and it goes straight to voicemail. Don't ever expect a call back unless...
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