Napco Security Systems

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(4)

333 Bayview Ave
Amityville, NY 11701
NAPCO Security Technologies is a diversified manufacturer of security products, such as burglar and fire alarms, access control systems, proximity locks and panic-exit hardware. These products are sold through a global network of more than 500 wholesale distributors and security companies under the brand names NAPCO, Alarm Lock and Continental Instruments. Security professionals, locksmiths, systems integrators and private consumers install NAPCO s products in businesses, institutions and homes. With its headquarters in Amityville, N.Y., and international offices in the United Kingdom and United Arab Emirates, NAPCO Security Systems employs close to 500 people worldwide. The company was founded in 1969.

Reviews

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1.04 reviews
David S.
8/12/2023

I bought two of their DL1200 locks and one failed during the warranty period. Tech support verified that it was a warrantied failure and assigned case number 553696. However, I've been unable to...

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Don Z.
2/8/2025

needed some info on an alarm that was beeping. The phone call was transferred to 10 different voicemails, no one had a clue. I ended up cutting the power and fixing the issue myself. Napco is...

Ron K.
12/14/2022

Stay away from Napco. My system was installed 5 years ago. They force you to use installers for everything and installer either wont call you back or want you to buy a whole new system. They want...

Scott W.
11/17/2015

Total lack of customer service. I called to get information on a key pad and was told "we are not qualified to answer questions". WHAT? They told me unless I was a qualified tech. they would not...

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