Is sad that we in 2021 and this place customer service is still terrible. The receptionist is useless , they put you on hold for a long time and they sound miserable. I called to make an doctor...
Montefiore Medical Group
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Montefiore Medical Center, located in Bronx, NY, is a leading healthcare institution offering a wide range of clinical services and notable centers of excellence. With a commitment to quality care and patient safety, Montefiore provides comprehensive care to patients and their families across the Bronx, Westchester, and the Hudson Valley.
Comprised of 10 member hospitals and over 200 outpatient ambulatory care sites, Montefiore Health System is dedicated to providing coordinated and compassionate care. From primary care to specialized services such as cancer care and heart and vascular care, Montefiore is a trusted healthcare provider in the region.
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I was there today with my daughter she had to get a covid test.The entire staff was very rude especially Steven he was unprofessional. I will never go back there for anything.
First of all you're lucky if you can ever get someone on the phone ... been on hold for 15-20 minutes and there is 0 customer/patient services ... completely unprofessional every last front desk...
Oh my God waiting on the phone for 35 minutes to make a follow-up appointment.
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