Marcia B.
7/10/2025
No show on a scheduled appt. Nope! Roy was very nice upon first meeting and introduction. Reading all the other reviews I'm convinced this company has issues.
Mad City Windows & Baths of Rochester
Closed
(4)
1275 John St
West Henrietta, NY 14586
Mad City Windows & Baths is a trusted home remodeling contractor based in Rochester, NY, specializing in high-quality renovations for bathrooms and windows. With over 20 years of experience, they have successfully completed more than 50,000 home improvement projects, earning a reputation for exceptional quality and customer satisfaction.
The company offers a comprehensive range of services, including bathtub replacements, walk-in tubs, and various window styles featuring advanced thermal insulation technology. As a family-owned business, they prioritize open communication and collaboration, ensuring that each project reflects the unique needs and dreams of their clients.
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Reviews
1.04 reviewsAmina J.
9/30/2025
Had an appointment for a week. Thirty minutes before our appointment (after we waited all day) called them furious and they told us oh we can get someone there tomorrow NO - What the??? No way to...
Alex P.
4/18/2025
Absolute clownshow of a company. First scheduled consult, the guy showed up 45 minutes late to the appointment. 2nd consult, I requested a time and the operator put in a different time to the...
Denise A.
1/17/2025
I would give it no stars if I could.. I asked for a shower install quote... And for the past three days they've called me at least 20 times 2-4 times in a minutes time each time. I asked them to...
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