D M.
5/2/2025
Honestly, it was an overall "ok" experience. I think they try their best anyway. Our final pickup of glasses was an in/out. I had my "nose" thingys adjusted (Ray Ban clubmasters) and it was fine....
LensCrafters
$$$
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(32)
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1 Crossgates Mall Rd # L104
Albany, NY 12203
1 Crossgates Mall Road LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
Also at this address
Reviews
3.532 reviews
Taryn H.
8/18/2024
Terrible customer service. I spoke with someone on the phone and stopped by within 10 min to pick up a set of contacts. They told me to sit and they'd be right with me. I watch as new customers...
Eric W.
10/24/2019
I visited today at the Crossgates location in Albany, NY as I am in urgent need of new glasses. I explained to the sales person that I need larger frames. Her response was basically that I should...
Max S.
8/20/2021
It took over a month for my mom to get a callback. She was lied to and said her prescription was lost when in fact it was just discontinued. They could have fixed it with a simple call and not...
Younus H.
10/8/2023
Veronica was such an amazing help I needed new pads after coming from California and she was more than happy to help
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