David F.
12/27/2015
Excellent customer service. Mark Cox and team are just wonderful. After looking online at Warby Parker and other locations such as DiNoppoli, wound up picking LensCrafters at the mall - and...
LensCrafters
$$$
Closed
(32)
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1 Crossgates Mall Rd # L104
Albany, NY 12203
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Also at this address
Reviews
3.532 reviewsD M.
5/2/2025
Honestly, it was an overall "ok" experience. I think they try their best anyway. Our final pickup of glasses was an in/out. I had my "nose" thingys adjusted (Ray Ban clubmasters) and it was fine....
Taryn H.
8/18/2024
Terrible customer service. I spoke with someone on the phone and stopped by within 10 min to pick up a set of contacts. They told me to sit and they'd be right with me. I watch as new customers...
Eric W.
10/24/2019
I visited today at the Crossgates location in Albany, NY as I am in urgent need of new glasses. I explained to the sales person that I need larger frames. Her response was basically that I should...
Max S.
8/20/2021
It took over a month for my mom to get a callback. She was lied to and said her prescription was lost when in fact it was just discontinued. They could have fixed it with a simple call and not...
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