Human Resources Administration HRA/DSS

To the lovely staff members that helped me this morning with my mother's medicaid renewal and the run around that preceeded it, i thank you with my deepest gratitude. I dont think you can imagine...

Why do it take hours after hours just to speak to customer service it shouldn't take no more then 5 minutes to wait five hours is just ridiculous hope y'all improve this and put people there who...

They asked for 15 documents to verify, I couldn't provide ss card and they won't Extend the time period so I can go get one, The appointment was the earliest at ss card office and they denied me...

Been on hold on hra info line for over 5 hours very unprofessional and when you do get through there rude

I'm not sure how is this "Helpline" helping anyone. I've been waiting for almost 3 and a half hours. Furthermore, I've also been calling on and off all week, and only once I was able to speak with...