Holiday Inn Express Canandaigua - Finger Lakes by IHG

Greetings from Mr. Bill the Bus Driver. Drove a tour from White Star to the Finger Lakes for a 3-day excursion staying two nights at your hotel this past Monday through Wednesday. Aside from the...

We stayed for 2 nights. Upon checking in I noticed lots of clutter at the desk. The overall messiness continued in all the common areas. Elevators and hallways needed vacuuming. The room itself...

After a day of exploring the city and being exhausted I was very happy I had booked the room for the night. The staff at the front desk was friendly and welcoming. I went to my room, and found a...

Very nice young man check me in at the hotel and I thought I was in for a pleasant stay. Upon going up to my room, the room reeked of cat urine. I requested a different room, received keys went...

Price at reservation was raised by more than $100 at check in. A manager "fixed" it but at check out, the price was even higher. For that price, we could have stayed at the LakeHouse. The room we...