Jillian R.
8/10/2019
BHLDN also referred me to Hemster, though I ended up getting my dress elsewhere. I had a great experience. My wedding dress is complicated--very unique stitching, really pricey, fancy tassels,...
Hemster
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New York, NY 10016
Hemster is a New York-based company that offers Sustainability as a Service, providing a unique approach to garment sustainability by itemizing and digitizing every garment, from warehouse to purchase, and offering repair services to minimize waste.
With a focus on attracting sustainable shoppers, Hemster ensures that unworn or lightly damaged garments are digitized, repaired, and given a unique QR code tag, allowing them to be reintroduced into the market at a reduced cost, promoting a circular economy.
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Reviews
3.013 reviewsMegan S.
5/19/2025
Terrible experience with Hemster. I sent a dress there for strap alterations. Didn't hear from them for two weeks. No updates to my order in their web portal. I reached out and they told me my...
Brita S.
6/23/2025
DO NOT use this service if you want to get your items back. I dropped my favorite Reformation dress off at a Ref store in April to have Hemster fix a simple loose seam. A month went by and I...
N N.
8/6/2024
HemsterXReformation They lost my order and refuse to provide any updates despite numerous emails. I just want my items back- please respond.
Grace H.
3/15/2019
BHLDN referred me to Hemster to get my wedding dress hemmed; I was so excited to have found a service that would hem through home deliveries. At my first fitting, I asked to have my dress...
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