Glens Falls National Bank & Trust

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Website
250 Glen St
Glens Falls, NY 12801
+1 (518) 793-4121
http://www.gfnational.com

Arrow Bank National Association, formerly known as Glens Falls National Bank and Trust Company, is a community-focused financial institution based in Glens Falls, NY, delivering a wide range of banking services including personal banking, business banking, and wealth management. With a strong commitment to customer relationships and community engagement, Arrow Bank has earned a 5-Star Superior rating for 72 consecutive quarters from BauerFinancial Inc.

The bank emphasizes its dedication to caring for local communities through sponsorships, donations, and volunteer efforts, having logged nearly 12,000 volunteer hours and contributed over $776,000 in donations in 2024. Arrow Bank provides a trustworthy environment for financial solutions, ensuring that clients receive personalized service from a team invested in their success.

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Reviews

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1.532 reviews
Photo of Marcy R.
Marcy R.
5/29/2014

Having a mortgage with them was a nice, and easy process. We refinanced and it worked out well. However, daily banking with them is awful.

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Kenneth K.
11/5/2025

Arrow Bank is NOT the HOMETOWN BANK Glens Falls National was. They flat out rot. They don't answer the phone during business hours. You have to deal with their stupid ROBO BOBO system . Hire more...

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Brenda L.
10/17/2024

Worst bank in the area. You would be better hiding your money under your bed. The bank allowed $17,000 to be removed from my account without my permission and then wouldn't explain what happened....

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Rick R.
1/27/2022

This bank stinks. Was trying to build my credit and bought a cheap $12,000 car. My wife also had a car loan through them. Thanks to them applying the wrong checks to the wrong accounts both...

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Korrie J.
4/27/2021

Highly recommend staying away from Saratoga National/glen falls They offered us a deferment on our car due to Covid in October, we filled out paperwork and sent back.. next payment due January...

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