FreshDirect

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2 Saint Anns Ave
Bronx, NY 10454
+1 (866) 283-7374
http://www.freshdirect.com
FreshDirect is based in New York and has been the northeast’s leading online grocery store since 2002. We build deep and direct relationships with farmers and producers and invest in the technology that allows us to deliver food to our customers at its freshest...

Reviews

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2.51,034 reviews
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Sharon W.
6/30/2025

I can't speak on anyone else's negative experiences. All I know is that whenever something is not to our satisfaction, Fresh Direct always always makes it right. The customer service is...

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Marianne W.
11/23/2025

Fresh Direct really screwed up our Thanksgiving delivery today. As an addition to our order my daughter purchased tater tots and fries for other meals. Fresh Direct sent her a message that those...

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Peter M.
11/8/2025

When a company is delivering fresh food, including frozen food, and cannot follow simple instructions, they should not be offering their service. For 3 consecutive weeks we have asked that the...

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Andrew D.
12/15/2024

I'm a longtime Freshdirect member and I truly appreciate their service and selection of fresh food, alcohol and meals. You can literally order the night before if you need something in a pinch....

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David R.
10/31/2025

The quality of the service from FreshDirect has deteriorated markedly in the last year or so. They frequently omit items with no possibility of replacing them same day. They also frequently arrive...

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