I can't speak on anyone else's negative experiences. All I know is that whenever something is not to our satisfaction, Fresh Direct always always makes it right. The customer service is...
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Fresh Direct really screwed up our Thanksgiving delivery today. As an addition to our order my daughter purchased tater tots and fries for other meals. Fresh Direct sent her a message that those...
When a company is delivering fresh food, including frozen food, and cannot follow simple instructions, they should not be offering their service. For 3 consecutive weeks we have asked that the...
I'm a longtime Freshdirect member and I truly appreciate their service and selection of fresh food, alcohol and meals. You can literally order the night before if you need something in a pinch....
The quality of the service from FreshDirect has deteriorated markedly in the last year or so. They frequently omit items with no possibility of replacing them same day. They also frequently arrive...
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