Flames

Went to store in late January. Ordered gas fireplace with Mike who was pleasant enough. I was told to expect fireplace in 6-8 weeks. 6 to 8 weeks later, I tried calling their store and emailing...

These people are horrible and deceptive. Stay away from these people to any price. We would have never used them but used them after we bought the house since that was the company, which...

I recommend going to a different fireplace store. The owners are rude and very unprofessional. They no showed to an appointment that had a 4 hour window. When I called they said one more hour...

They came for a repair of equipment they installed, took our money, and then didn't bother to replace/repair the piece. After several messages got one returned called saying they would be in...

AVOID flames fireplace, you'll be glad that you did. It has been my worst experience with a contractor. I hired them to install a gas insert into my fireplace. Mike from Flames came to my house...