Yuchen F.
1/6/2021
After about a month of waiting for my form to be signed, I still not get anything back from my agent. I contacted customer service days ago and sent the form to their team waiting for a reply. The...
Fidelis Care - Buffalo Regional Office
Closed
(6)
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480 Crosspoint Pkwy
Getzville, NY 14068
Fidelis Care is a health insurance provider offering quality and affordable coverage tailored to individuals at all stages of life. With a diverse range of plans, including Medicaid Managed Care and the Essential Plan, the organization strives to ensure access to essential healthcare services for New Yorkers.
Dedicated to improving members' health and well-being, Fidelis Care emphasizes preventive care and provides resources for managing medical records and benefits. The company also introduces innovative support through their Social Care Network, addressing broader social needs such as housing and transportation for eligible members.
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Reviews
2.56 reviews
Rebecca L.
6/23/2020
Very poor customer service. Spoke to 2 representatives who provided contradictory information and then waited 46 minutes on hold to speak to a manager who thought t would be appropriate to raise...
Tasha A.
10/16/2019
I have been trying to get reimbursements for out of network physicians since March 27. I have sent them everything they have asked for after Being denied. Now that I have confirmed they have...
John H.
2/28/2019
I had written poor review initially. Fidelis representative contacted me within 24 hours to resolve situation. ( I had health insurance AND Medicare for February 2019 after contacting both on 2/5...
Nova W.
9/23/2019
I've been on Fidelis for sometime now and hadn't had a problem other than trying to find a doctor that took my insurance that isn't at least an hour away...until recently. I got a bill from my PCP...
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