Lyle S.
8/25/2021
I was buying vinyl flooring from out-of-state and having the shop install it for me. Nicole was incredibly patient in helping me find a pattern that I liked at a price point I wanted to pay. She...
Custom Carpet Center
Closed
(7)
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111 Fairdale Ave
Lakewood, NY 14750
Custom Carpet Center, established in 1965, has evolved from a modest operation to become Western New York's leading floorcovering dealer. With five full-service locations, they offer a diverse range of quality flooring products, including carpets, hardwood, laminate, and luxury vinyl tile, catering to a variety of individual preferences and styles.
Dedicated to customer satisfaction, Custom Carpet Center emphasizes exceptional service and comprehensive flooring solutions, including shop-at-home services. Their extensive selection features trusted brands and a commitment to meeting the needs of both residential and commercial clients alike.
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Reviews
4.07 reviewsJim B.
7/31/2025
The carpet was in stock and were told they would call us with an installation time. No call. We've called back repeatedly and they never return our calls.
Rachel S.
8/6/2021
Nicole was great to work with - took our square footage and total budget to work backwards to find the right priced carpet. The installers were GREAT too. Excellent experience!!
Jessica R.
3/11/2020
The manager was very helpful able to order all supply's quickly and set up with great installers they were able to install 4 rooms in a studio apartment in one day. They did leave a mess but said...
Brenna N.
5/12/2021
Wow! Beyond impressed with their customer service! Matt and his team went above & beyind to help us as we were relocating to the area. We're very happy with the quality of the carpet and the...
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