Manny K.
5/15/2019
Yes, I had a terrible initial customer service experience with Ralph and Cross Bay Appliance - and yes, I complained to Krups customer service twice and finally got a call back within a day or so...
Cross Bay Appliance Services
Closed
(16)
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15834 Crossbay Blvd
Howard Beach, NY 11414
Cross Bay Aplnc Service in Howard Beach, NY offers a wide range of high-quality electric products, including rice cookers, water boilers, breadmakers, coffee makers, and more. They also provide vacuum insulated mugs, bottles, lunch jars, and food jars, as well as thermal carafes and beverage dispensers for both personal and commercial use.
With a focus on customer satisfaction, Cross Bay Aplnc Service offers product registration, warranty support, and a dedicated customer service team. They also provide a variety of recipes and useful tips through their Zojirushi 101 Newsletter and Food Culture Blog, ensuring customers can fully enjoy their products. With a commitment to excellence, Cross Bay Aplnc Service is a trusted provider of innovative and reliable electric products.
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Reviews
2.516 reviewsAlban A.
4/4/2024
Unfortunately I wasn't even able to receive any service due to the nasty man on the phone. Terrible attitude. Left an awful taste in my mouth.
Carmine C.
11/28/2023
took my coffee machine in was fixed perfectly .. kept me up to date though the whole process
Chris C.
2/17/2021
I had a problem with my Krups spice/coffee grinder while it was still under warranty. Through the Krups website I found Cross Bay, and I sent them the grinder for warranty service. I have been...
Alex G.
3/30/2018
I met Mr. Ralph Grimaldi today and explained I needed a new razor head for my Norelco Arcitec and that the washing station didn't work but I used it as a charging station. Without a word he took...
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