Marianne W.
6/18/2024
Con Edison hasn't failed me yet. I'm sure hoping this brutal summer heat won't get them in trouble. We survived last year 2023 without any outage in my neighborhood. As bad as the air quality has...
Con Edison
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4 Irving Pl
New York, NY 10003
Consolidated Edison of New York (Con Edison), a regulated utility, is a subsidiary of Consolidated Edison, one of the nation's largest investor-owned energy companies, with approximately $10 billion in annual revenues and $25 billion in assets. The utility provides electric, gas and steam service to more than 3 million customers in New York City and Westchester County, N.Y. It provides natural gas service in Manhattan, the Bronx, and parts of Queens and Westchester. Con Edison also owns and operates the world s largest steam system, providing steam service in most of Manhattan. Kevin Burke has been the chief executive officer of Consolidated Edison for more than one year. He has been with the utility company for over 33 years. Burke earned a BS degree from Cooper Union University, and a JD degree from Fordham University. Its corporate offices are located in New York City.
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Reviews
2.038 reviewsNatasha G.
4/30/2025
Con Edison has the worst customer service I've ever experienced. They wasted my time taking all my information, then hung up every time the issue got even slightly complicated -- I was calling...
Yang W.
3/6/2024
I hate you so much, if hell exist, trying to reach customer service for con Edison would be it's worst punishment. When you finally get them on the phone, they hang up on you. I hate the fact that...
Cindy C.
3/11/2025
Their customer service rep was rude, unprofessional, and impatient. I felt helpless, and the constant price hikes were frustrating.
Philip A.
1/22/2025
I have been trying for one month to get access to my account online. To do so, i need to speak to a 'customer service representative'. But the call line has been set up in such a way that it is...
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