Patricia Ann M.
11/7/2023
i ordered a wall unit from closet factory- and after a month one of the drawer pulls broke. when i contacted closet factory they wanted only to replace the broken pull. unsure if the others were...
Closet Factory
Closed
(37)
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20 W 22nd St
New York, NY 10010
For more than 37 years, Closet Factory has been an industry leader in providing custom closets and personalized built-in organization systems for the whole house. Each project begins with a free in-home or virtual design consultation. You will work closely with one of our expert designers to create a one-of-a-kind 3D design that satisfies your organizational needs, style preferences, and budgetary requirements. Projects are installed around your busy schedule by closet and cabinet installers that are employees and well trained. Explore our website, stop into our showroom or have us out to your home to explore the many areas of your home and style options we can do for you.
Also at this address
Reviews
2.537 reviewsLucy B.
12/3/2024
The absolute worst customer service.. seriously the worst ! Installing my closets was a nightmare- the guy showed up 5 hours late- spent about one hour working went for a 45 minute smoke break,...
Deb C.
12/4/2024
Agree with the other reviews that Closet Factory has terrible customer service. We only signed with Closet Factory since they guaranteed a delivery date. Now their approach is that they weren't...
Deborah B.
9/7/2024
I had some work done in my con do in 2010 by the Closet Factory, shelving in 3 closets and book cases in my office. I have been reaching out to their customer service since July 15 requesting some...
Michele P.
8/4/2023
This review is 10 months coming. For 10 months I have been trying to get doors added to the closet they installed for me and I am still waiting. This is despite numerous calls, emails, texts and...
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