Citizens

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1893 Elmwood Ave
Buffalo, NY 14207
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
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Reviews

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3.07 reviews
Photo of Maria B.
Maria B.
11/25/2024

This was a very easy and pleasant banking experience I had. I've opened a new account here, and went into the branch to check it out. The employee was terrific and that's why there's an extra...

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Alex L.
10/12/2012

A great little branch near Elmwood/Hertel. As I walked in, I was greeted and asked if I needed any help. I did inquire if they had a bathroom and the man responded that they did. Okay,...

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Shoshana L.
1/5/2021

This location was super helpful to us when opening some new accounts. We went when they opened on a Saturday morning, but there were people waiting outside to get in already. The lone teller...

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Alexis P.
6/25/2018

Citizens is the WORST BANK ever. They don't deposit your DIRECT DEPOSIT when they are supposed to but will quicky charge you an overdraft fee. Take forever to process payments... just HORRIBLE

Photo of Frances F.
Frances F.
10/3/2018

I have been a customer of citizens bank for over four years, and the disrespect they're giving is outrageous, they're actually taking my money , I want to exchange banks terribly, I get a meager...

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