Citibank

I had trouble with my card, and the agents/tellers helped me instantaneously, they're so kind, and is exactly what you want from a bank and a teller. This is my go-to bank and am happy with all...

customer service disaster They make you waitwithout telling you anything three times I came the3times they always on the phone on the and just make it somewhere where without any information...

Today, Saturday February 17th, I went to Citibank's, 86th St. Brooklyn NY branch and All ATM's were down, off-, and Monday is a holiday. WTH is going on? So, I wait an hour to get my transaction...

This has been my main branch for my primary accounts since it opened its doors and to be brutally honest I am only ever in here to get cash from the ATM's more than to do anything at the teller...

Terrible- very long waits for inexperienced Tellers. You have to come here make sure it's only use the ATMs and then run out the door it's really poor customer service