Citibank

Always slow, which is why I bank at Chase. No deposit or withdrawal slips to write on while you are waiting on line, which slows things down.

Branch at Kings Highway in Brooklyn, NY does not answer phone calls. You are assigned a personal manager who alone can handle your account. If that person is not available or not taking your call,...

An absolutely awful & rude branch. I went to transfer funds between my citibank accounts. I waited on line, asked the teller for forms. She told me they have none to give her my card. I replied...

I went there while my father was in the hospital to tell them that I had POA and had the legal paper to prove it. I was very clear in explaining this to their customer service and yet they still...

Worst customer service, in addition they misinform clients about services. Happened not only to me but my friends as well. Also, you can see quite often one-two of the workers (especially, tall,...