Citibank

It's crap! No wonder they call it Sh**tybank. Oh wait, that's a different bank (looking at you, M & T). This one is located at the Atlantic Terminal Mall or whatever it's called. It has an ATM...

Avoid this location at all cost with the exception of using the ATM. They are very slow, not polite & I'm really surprised they are even still open. I'm not someone who needs to go to a teller...

Took over an hour to "do due diligence" in verifying a check that's already been deposited into my account when I didn't have my physical card. Unnecessary loops and hurdles to get physical cash,...

Made appointment with a banker. He didn't show up. Didn't bother to cancel or communicate with me. Just didn't show up. I took off work. Took the subway to the branch. Only to not have my time...

Just terrible. For a long time I've had an unfinished review on Yelp with just that: "Just terrible." I'm not sure there's really much more to say. It's a convenient ATM for this location, but...