Marcia W.
7/12/2025
I have never seen such a filthy dining area. The tables and floor were covered in food. The service and food were good, but that dining area will keep us from ever going back.
Chipotle Mexican Grill
$
Closed
(89)
Photos
640 Jefferson Rd
Rochester, NY 14623
Chipotle Henrietta is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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Reviews
3.089 reviews
Jennifer D.
6/28/2025
Upon walking in to get my mobile order, I was totally unimpressed. The restaurant was filthy and had 3 miserable employees working. My order was not ready at the promised time. The floors had...
Zach L.
7/31/2025
Waited 10 minutes in the line that's out the door. You wait all that time to get up to the window for these incompetents to tell me they ran out of steak. You'd think there'd be a nice sign in the...
Erica S.
8/20/2025
This was the worst chipotle experience I ever had. First off the doors were locked at 5:30pm. The other door made for pick up orders was opened. Upon arriving there were 10 people waiting. The...
Kara K.
5/23/2025
THIS LOCATION SUCKS!!! Ordered on app tonight. Got to store and sign on door said not taking mobile orders and out of chicken and steak (so could not make my order anyway). Why did the app not...
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