Ds D.
10/27/2025
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China Eastern Airlines
(14)
339 5th Ave
New York, NY 10016
China Eastern Airlines, established in 1952, is one of the major airlines in China, known for its extensive global and domestic flight network. The airline offers a range of travel services catering to both business and leisure travelers, emphasizing quality and customer satisfaction.
With a modern fleet of aircraft and a commitment to safety, China Eastern Airlines connects passengers to numerous destinations across Asia and beyond. The airline continuously strives to enhance the travel experience through innovative services and an emphasis on operational excellence.
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Reviews
2.014 reviews
Be T.
11/11/2019
The service is absolutely terrible! I couldn't board my flight as my passport is expired in March of 2020 and i was traveling in Nov. They did not inform me that some countries including CHINA AND...
Ashleigh G.
9/17/2019
China Eastern has the worst customer service I have ever experienced across any industry. They do not care about you, your experience, your opinion, or even about taking your money. They have no...
Karen C.
3/27/2018
I would discourage people from flying with this airline. There are reasons why the airfare is cheaper than competitors. I recently flew from NYC to Shanghai and here's what I experienced: - crumbs...
Kevin T.
11/10/2019
Worse customers service ever and they never pick up the phone when you call. Have stuff stolen from my suitcase before when I flew with them.
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