Chatdesk

115 Broadway Fl 5
New York, NY 10006

Chatdesk is a New York-based company specializing in one-to-one customer engagement, helping e-commerce brands boost revenue through proactive outreach on social media, email, and SMS. Their platform transforms customer interactions into conversions while providing real-time insights and reducing call volume through smarter call deflection strategies.

By leveraging existing customer engagement tools, Chatdesk enhances marketing efficiency and maximizes returns on previously acquired contacts. With the ability to identify and win back lapsed customers, the company empowers businesses to scale personalized communication that aligns with their unique voice and standards.

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